A message from Heidi

Hey guys, Heidi here. I want to thank you for being so lovely and understanding regarding this decision. This page has been created especially for you, our loyal community and we want you to enjoy shopping with us one last time.
To thank you for your ongoing support we are giving you first access to shop this sale.
Please note if you have any gift vouchers or voucher codes they can only be used on www.aestheticlaundry.co.uk . **
**Please email thestudio@aestheticlaundry.com to use your voucher as the site is currently paused. **
Please do read the T’s and C’s on this page before ordering as some of the information has been updated in light of needing to pause.

Ready-Made Garment 40% off

Important information regarding our pause - please read

Shipping/Delivery (Updated 15th June 2023)

  • Delivery Method: All UK orders will continue to be sent via 1st Class Tracked and Signed for service, ensuring reliable and secure delivery.

  • Dispatch Time: Please allow up to 10 working days for your order to be dispatched. However, in most instances, we strive to dispatch your order within 3-4 working days.

  • Missing or Faulty Items: There is a slight chance that upon picking and packing the chosen ready-made garment, it may be missing or faulty. If this happens, we will promptly contact you via email to discuss alternative item options or issue a refund for the value.

  • Fabric Availability: Please note that due to the nature of our production process and as we look to use up our stock fabrics, there is a slight possibility that we may exhaust our fabric stock completely. If this occurs, we will offer you options such as obtaining additional fabric (if available), providing a refund, or suggesting alternative fabric choices.

  • Tracking Information: Once your order is dispatched, you will receive an email containing your tracking information. This will enable you to monitor the progress of your delivery.

  • Order Responsibility: Please note that once your order has left our studio, we will be unable to take responsibility for any issues that may arise during transit or delivery after the 15th July. 

  • Free Delivery: As part of our transition to a temporary break, free delivery has been removed as an option

Offers and Gift Cards (Updated 15th June 2023)

  • Offers: Sales items cannot be used in conjunction with any other offers, as these items have already been discounted. Therefore, additional promotions or discounts cannot be applied to sale items.

  • Validity and Usage of Gift Cards: Our gift cards are exclusively valid for purchases made on www.aestheticlaundry.co.uk and cannot be used towards the purchase of sale or discounted items. It is important to utilize your gift card before 20th July, as it will become invalid for any future purchases beyond that date. We kindly request that you use the full value of the gift card in a single transaction.

  • Expiration Date: If you possess a physical or digital gift card or e-voucher that you have not yet utilised, you have until 20th July 2023 to redeem it. We encourage you to take advantage of your gift card before it expires.

Returns and Exchanges (Updated 15th June 2023)

  • We are taking an indefinite pause, this means we do not know if we are coming back.

  • If you’re looking to place an order we strongly recommend buying items that you really want rather than ‘experimenting’. If there is a fit you like and you know works for you, please do order while you can  -

  • Due to the nature of pause we overall value of the Ready Made Sale items, refunds and exchanges are not available.

Refunds (Updated 15th June 2023)

  • Refund Deadline: If applicable, you will have until 10th July 2023 to initiate a refund request. However, after this date, we cannot guarantee that we will be able to process any refunds as we plan to take a break from our operations. 
  • Due to the overall value of the Ready Made Sale items, refunds and exchanges are not available.

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